Effective Date: 01/08/2025
Last Updated: 10/09/2025
masupports.com, a project under M. A. Medical Supports, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
When you use masupports.com, we may collect the following information:
Personal Information: Name, email address, phone number, billing/shipping address, etc.
Payment Information: Payment card details, UPI ID, bank details (processed via secure third-party gateways).
Usage Data: IP address, browser type, device information, pages visited, time spent on the platform.
Vendor Information (if applicable): Business name, GST number, licenses, product details.
We use your information to:
Process orders, payments, and deliveries.
Provide customer support and resolve disputes.
Improve website functionality and user experience.
Send updates, promotional offers, and service-related notifications (with your consent).
Comply with applicable laws, regulations, and audits.
We may share your information only in the following cases:
With Vendors: To fulfil orders and delivery.
With Service Providers: Payment processors, logistics partners, IT support providers.
For Legal Compliance: When required under Indian law, court order, or government authority.
Business Transfers: In case of merger, acquisition, or restructuring of M. A. Medical Supports.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We follow industry-standard reasonable security practices to protect your data.
Sensitive information (like payment data) is encrypted and transmitted through secure SSL channels.
Access to personal data is restricted to authorised personnel only.
We retain your personal data as long as necessary to provide services and comply with legal obligations.
Once retention is no longer required, data will be securely deleted or anonymized.
As a user, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal and contractual obligations).
Withdraw consent for marketing communications.
File a grievance in case of data misuse.
masupports.com uses cookies and similar technologies to improve user experience, analyse traffic, and show personalised content.
You can manage or disable cookies in your browser settings.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Continued use of our platform after changes indicates acceptance.
If you have any questions or concerns about this Privacy Policy, please contact:
M. A. Medical Supports
Email: sales@masupports.com
Phone:+91 7994646416
Address: Calicut, Kerala, India
